Terms and Conditions
1. To submit an application for tickets and attend the event, you must be at least 18 years of age. By submitting this application form, you confirm to MPA that you meet this requirement.
2. MPA can only confirm places upon receipt of a completed application form accompanied by notification of the MPA’s receipt of a secure BACS payment. No places or tables can be reserved without prior payment. Your booking is only confirmed on your receipt of a confirmation email. This is your only proof of purchase.
3. Ticket applications are treated on a first-come-first-served basis as there are limited places available. We do not hold tickets and if payment is not received your tickets will be released to be sold to another purchaser.
4. You may not transfer or assign your booking without the MPA's prior approval, at MPA's sole discretion. Any request to transfer or assign your booking must be accompanied by the names of the proposed transferees.
5. A receipted invoice and written confirmation of your place(s) will be sent to the email address of the named contact. No physical or digital tickets will be issued. No refunds or exchanges are provided for lost booking confirmation or for a failure on your part to present your booking confirmation at the event. It is your responsibility to provide correct information and contact details (including email address). Please check email address details carefully when booking your tickets.
6. MPA reserves the right to cancel any ticket and refund the amount paid in full where there has been an error in ticket pricing, whether due to human error or a transactional malfunction. MPA may offer to rectify such an error by re-processing the transaction with the correct ticket pricing.
7. In the event you wish to cancel your booking, ticket refunds will only be provided in limited circumstances. The approval of refunds is entirely at MPA’s discretion. Your cancellation request must be made via email to nicky.ojomo@mpagroup.com, and must be received by MPA by close of business on Tuesday 2nd December 2025 to be eligible for a refund.
8. MPA reserves the right to cancel, vary and/or postpone the event at its discretion. MPA will use reasonable endeavours to notify ticket holders of a cancellation, variation or postponement. MPA will not be liable or responsible for any failure to perform, or delay in performance of, any of MPA's obligations that is caused by events outside of MPA' reasonable control. If the event is cancelled or postponed for reasons outside of MPA's reasonable control, tickets will remain valid for a postponed event and are not refundable. If the event is cancelled or postponed for any other reason, tickets will remain valid for the postponed event. In certain circumstances, you may be entitled for a refund for cancellation of the event, at MPA's sole discretion.
9. All intellectual property rights in any materials, content, or deliverables produced in relation to the event shall remain the exclusive property of MPA. Ticket holders acknowledge that they do not acquire any ownership rights or right to use such intellectual property. By attending this event, the ticket holder acknowledges and agrees that any photographs, video and sound recordings, or other media capturing their likeness taken during the event (collectively referred to as "Event Media") may be used by MPA for promotional, marketing and archival purposes or otherwise in connection with its business. The ticket holder grants the organiser a non-exclusive, irrevocable, worldwide, royalty-free licence to use, reproduce, distribute, and display their image and likeness in Event Media across various platforms including but not limited to social media, websites, print materials, and advertisements.
10. By purchasing a ticket and attending the event, the ticket holder consents to being filmed, recorded and/or photographed. The ticket holder understands that such footage, sound recordings or photographs may include their image or likeness and may be used by the organiser in connection with promotional activities related to the event or otherwise across MPA's business. Personal data collected during these activities will be processed in accordance with applicable data protection laws and regulations. For more information on how your personal data is handled and your rights, please refer to our Privacy Policy (https://mpaonline.org.uk/privacy-policy).
11. MPA has the right to add or vary the event, seating arrangements and event capacity. MPA may deny ticket holder's admission to the event with reasonable cause including due to intoxication, unsociable behaviour, failing to observe lawful directions, possession of invalid or insufficient tickets or booking confirmation or health and safety precautions.